What information do we collect?
Information you use to register as a user, including your name, email, and mobile phone number
Information you enter into Edify's mobile application, such as your daily tasks, hazards, and controls, photos that you upload into Edify, and other safety information.
Meta data about your use of Edify, such as when you used it, how long you used it, how your usage changes from day to day, and other data that changes from time to time.
Photos that can be taken with the camera in a user's phone or can be uploaded from a user's photo library.
Why does Edify collect photos?
Users upload a personal photo about why they are safe each day, and Edify saves that photo and shows other users via the Acknowledgements feature.
Users also upload photos as part of certain functions, such as a safe work permit. The photos are uploaded to show the work area, so that a supervisor may see that the work area is properly safe.
Users also may upload photos for observations of positive and negative examples of safety. Those observation photos are viewable by users with administrative privileges
- The Information We Collect
- Information We Collect from Third Party Cookies
- Cookies and Similar Information
- Online Analytics and Advertising
- How Do We Share Your Information
- Your Choices
- Your Rights
- How We Protect Your Information
- California Privacy Rights
- Edify.ai Privacy Contact Info
1. The Information We Collect
Edify.ai collects a variety of information that you provide directly to us. We process your information when necessary to provide you with the Services that you have requested when accepting our Terms of Service, or where we have obtained your prior consent, or where we have a legitimate interest to do so. For example, we may have a legitimate interest to process your information for security, testing, maintenance, and enhancement purposes of the Services we provide to you, or for analytics, research, and reporting purposes. Without your information, we cannot provide you with the Services you have requested, or you may be limited in your use of the Services.
Information You Provide to Us
Edify.ai collects information from you through:
- Account, product registration and administration of your account
- The Edify.ai services that you use
- Analysis of the existing data that your organization provides to Edify.ai
- Requests or questions you submit to us via forms or email (e.g., support forms, sales forms, user research participation forms)
- Your communications and dealings with us
- Your participation in Edify.ai sweepstakes, contests, or research studies
- Uploads or posts to the Services
- Requests for customer support and technical assistance
In using the Services, you or your organization may upload or input various types of content, including but not limited to: department/function related data such as Sales data, marketing data, project management data, tasks, attachments, individual names, project names, team names, and conversations (together, the “Content”). If you are using the Services in connection with an account created by an Edify.ai Customer (e.g., employer, organization, or an individual), we collect and process the Content you submit on behalf of the Customer. As described more throughout this Policy, our Customers, and not Edify.ai, determine their own policies regarding storage, access, modification, deletion, sharing, and retention of Content which may apply to your use of the Services. For example, an administrator may provide or remove access to the Services, enable or disable third party integrations, manage permissions, retention and export settings, transfer or assign teams, or share projects. Please check with the administrator about the policies and settings that they have instituted with respect to the Content that you provide when using the Services.
In credit card transactions, Edify.ai will utilize a third party credit card payment processing company to collect payment information, including your credit card number, billing address and phone number. The third party service provider, and not Edify.ai, stores your payment information on our behalf.
Information We Automatically Collect
When you use our Services that connect to the Internet, including, but not limited to, when you access the Services via our websites, your mobile devices, and Edify.ai software/applications, we automatically collect certain information as described in this Section. As discussed further below, we and our service providers (which are third party companies that work on our behalf to provide and enhance the Services) use a variety of technologies, including cookies and similar tools, to assist in collecting this information.
When you use the Services, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type and settings, referring / exit pages and URLs, number of clicks and how you interact with links on the Services, metadata associated with uploaded Content, domain names, landing pages, pages viewed, mobile carrier, date and time stamp information and other such information.
When you access the Services using a mobile device, we collect specific device information, including your MAC address and other unique device identifiers. We also collect information such as the type of device you are using, its operating system, and mobile network information, which may include your mobile phone number. We may associate this device identifier with your account and will use data associated with your device identifier to customize our Services to your device and to analyze any device-related issues.
We collect and process general information about the location of the device from which you are accessing the Service if that data is available (e.g., approximate geographic location inferred from an IP address).
2. Information We Collect From Third-Party Integrations
If you choose to use third-party integrations (e.g., OneDrive, Unito, Wufoo, Slack, DOMO) through the Services or are required to do so by a Customer, such providers may allow us and our service providers to have access to and store additional information about your interaction with those services and platforms as it related to use of the Services. If you do not wish to have this
information shared, do not initiate these connections.
Information We Collect from Affiliates and Non-Affiliated Third Parties
Edify.ai may receive additional information about you, such as demographic information, from affiliates under common ownership and control, and from third parties, such as business partners, marketers, researchers, analysts, and other parties that we may use to supplement the information that we collect directly from you.
Collection of Information Across Devices
Sometimes, we may use the information we collect — for instance, usernames, IP addresses and unique mobile device identifiers — to locate or try to locate the same unique users across multiple browsers or devices (such as smartphones or tablets), or work with service providers that do this, in order to save your preferences across devices and analyze usage of the Services. If you wish to opt out of our ability to track you across devices, you may install the Google Analytics Opt-out Browser Add-on by clicking here,, or you may install other “private browsing” tools that exist from most internet browser applications.
3. Cookies and Similar Information
To collect the information in the “Information We Automatically Collect” section above, we and our service providers use Internet server logs, cookies, tags, SDKs, tracking pixels, and other similar tracking technologies. A web server log is a file where website activity is stored. An SDK is a section of code that we embed in our applications and software to allow third parties to collect information about how users interact with the Services. A cookie is a small text file that is placed on your computer or mobile device when you visit a site, that enables us to: (i) recognize your computer and login session; (ii) store your preferences and settings; (iii) understand which web pages of the Services you have visited; (iv), enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform analytics; and (vi) assist with security and administrative functions. Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email, and that are designed to provide usage information like ad impressions or clicks, email open rates, measure popularity of the Services and associated advertising, and to access user cookies. As we adopt additional technologies, we may also gather information through other methods.
Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari).
HOW WE USE YOUR INFORMATION
- Provide the services you have requested
- Respond to your request for information and provide you with more effective and efficient customer service
- Provide you with product updates and information about products you have purchased from us
- Provide you with service notifications via email and within the Services based on your notification selections
- Contact you by email, postal mail, or phone regarding Edify.ai and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you
- Customize the advertising and content you see
- Help us better understand your interests and needs, and improve the Services
- Synthesize and derive insights from your use of different Edify.ai products and services
- Engage in analysis, research, and reports regarding use of our Services
- Provide, manage, and improve the Services
- Protect our Services and our users
- Understand and resolve app crashes and other issues being reported
You can exercise certain control over how your Content is used by/shared with others via your settings on the Services. Edify.ai may view and share your Content only as necessary (i) to maintain, provide and improve the Service; (ii) prevent or address technical or security issues and resolve support requests; (iii) if we have a good faith belief, or have received a complaint alleging, that such Content is in violation of our Acceptable Use Policy; (iv) as reasonably necessary to allow Edify.ai to comply with or avoid the violation of applicable law or regulation; (v) to comply with a valid legal subpoena, request, or other lawful process. We may also analyze your User Content in aggregate and on an anonymized basis, in order to better understand the manner in which our Service is being used and to make our service better for all customers.
You consent that, for the purposes discussed in this Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Policy.
We may aggregate and/or de-identify information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, sponsors, event promoters, and/or others. By using the Services, you consent to such use.
4. Online Analysitcs and Advertising
We use third-party web analytics services (e.g., Google Analytics) on our Services to collect and analyze the information discussed above, and to engage in auditing, research and reporting. The information (including your IP address) collected by various analytics technologies described in the “Cookies and Similar Technologies” section will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services, including by noting the third-party website from which you arrive, analyzing usage trends across Edify.ai products and mobile devices, assisting with fraud prevention, and providing certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
Notice Concerning Do Not Track
There is no uniform or consistent standard or definition for responding to, processing, or communicating Do Not Track signals. At this time the Services do not function differently based on a user’s Do Not Track signal. For more information on Do Not Track signals, see All About Do Not Track.
5. How Do We Share Your Information?
Edify.ai will share your information in the following ways:
We may provide access to or share some of your organizational information with select third parties who perform services on our behalf. These third parties provide a variety of services to us, including without limitation billing, sales, marketing, provision of content and features, advertising, analytics, research, customer service, shipping and fulfillment, data storage, security, fraud prevention, payment processing, and legal services. The information shared will be limited to only what is necessary and is only organizational information. No personally identifying information (PII) will be shared, unless it is specific, necessary contact information only.
When you initiate a connection with a third-party integration through the Services (e.g., OneDrive, office 365, Wufoo, Slack etc.), we will share only the information about you that is required to enable your use of the third-party integration through the Services.
The Services make it possible for you to upload and share comments or feedback publicly (i.e., outside of the Edify.ai mobile and web app) with other users, such as on the Edify.ai blog. Any information that you submit through such public features is not confidential, and Edify.ai may use it for any purpose (including in testimonials or other Edify.ai marketing materials). Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Such information can be read, collected and/or used by other users, and it could be used to send you unsolicited messages. Accordingly, please take care when using these features of the Services.
From time to time, Edify.ai may share Aggregate/De-Identified Information about use of the Services, such as by publishing a report on usage trends. As stated above, this Policy places no limitations on our use or sharing of Aggregate/De-Identified Information.
6. Your Choices
7. Your Rights
If you want to learn more about the information collected through the Services, or if you would like to access or rectify your information and/or request deletion of information we collect about you, or restrict or object to the processing of your information, please contact us using the contact information below. Where you have provided consent, you may withdraw your consent at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing your consent. If you are dissatisfied with the way we process your information, you may lodge a complaint with the data protection authority (“DPA”) in your jurisdiction.
We reserve the right to amend this Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Policy accessible through the Services, so you should review the Policy periodically. If we make a material change to the Policy, you will be provided with appropriate notice and we will seek your consent to the updated Policy in accordance with legal requirements.
9. How We Protect Your Information?
Edify.ai takes technical and organizational measures to protect your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure, and thus we cannot ensure or warrant the security of that information. If you have any questions about security on our Services, you can contact us at security@Edify.ai, or read our security policy at www.edify.ai/security.
10. California Privacy Rights
California law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined by applicable California law) with third parties for their direct marketing purposes. However, Edify.ai does not share your personal information with third parties for their own direct marketing purposes.
11. Edify.ai Privacy Contact Info
Questions or concerns
Attn: Privacy Office
669 S West Temple, Suite 222
Salt Lake City, Utah 84101
Telephone: (385) 501-0100 (9:00 AM to 5:00 PM Mountain)